Welcome

to

Bikerbuyz


Gifts for bikers

About Us

Bikerbuyz is run by Julie (with a bit of help from her other half Nick when he gets the chance!)
We’re both into our bikes and hot rods and can normally be found somewhere on the roads of Kent if the sun is shining and we’re not having to work!
You may find us at a rally or two when time permits or at a show.
So if you see us about stop and say hello.
What do we do?
Answer: We offer a range of gifts for all those that love their bikes and cars.
Many are unique to us, in particular the etched glassware, which we draw and produce ourselves. We specialise in offering a personalised service on many gifts from adding names to printing pictures of your own bike etc.
While we do a lot of individual pieces as gifts, increasingly we are doing lot’s of stuff for a variety of clubs.
Calling cards, glassware for awards, badges for rallies etc as well as some bits as general merchandise to help boost club funds.
The site has our more popular items on, but if there’s something else you have in mind, get in touch and we’ll do our best to supply it.
Contact

So if you need to contact us, you can either use the form on this page (note you can attach up to two pictures for use on your purchase.
Or, simply e-mail us at sales@bikerbuyz.co.uk
If you prefer you can call
01227 368991, or even use snail mail and write to us at 14 Rockingham Place, Herne Bay Kent, CT6 7UH
https://unsplash.com/@outraperspectiva
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E-mail
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Security
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Now come on - we all love our motorcycles and our way of life. Without these guys campaigning on our behalf, the world of motorcycles would be a very different place. Support MAG and keep biking alive!
0-60 in 3 seconds - no brakes, no gears - no fear!! Probably one of the best experiences you can have with your clothes on!!
With the surge in popularity of home built bikes, this is a pretty good read and just a little different
If you’ve got a Hinkley Triumph and it’s poorly or you want one made to your spec then you can’t do much better than visit these guys. Reasonable prices, great service and top all round blokes!
Chain maintenance is essential for getting a good life from the chain and sprockets. Loobman is a great low priced manual chain oiler that really does work well
One of Kent’s oldest bike clubs. If you’re looking to get into competition and need a club to join then you can’t go wrong here. Be it grass track, trials, moto cross or road race, they’ve got members in all areas.
The Boring Stuff
Shopping Terms
Bikerbuyz is completely dedicated to customer satisfaction.
If you have any suggestions or comments please contact us at sales@bikerbuyz.co.uk

Shopping on the site is easy and you can pay through Paypal - It’s totally secure and you don’t need an account or by cheque/postal order made payable to Mrs J Francis.
NOTE though that if you are wanting to place an order from outside the UK, PLEASE contact us first so that we can get you the best postage rate possible for your order. We’re having to do this as there are so many varying rates and we want to make sure you get the cheapest rate available!

Returns
Should you feel that the goods are of unsatisfactory quality then we will be pleased to refund the cost of the purchased item on receipt of the returned goods.
Please note that any refund will not include any additional costs for one off artwork or postage but the base price of the glassware only. Goods must be returned by recorded delivery or some other traceable method along with a copy of the purchase order. We will not be liable for postage on returns.
We reserve the right to reject any return if we consider the complaint to be unreasonable, unjustified, frivolous or of the customers own making.
This does not affect your statutory rights.

Damaged Goods
All  goods are packaged securely and should reach you in perfect condition.
Bikerbuyz cannot guarantee against breakages in transit. Because of the nature of our products, such as glassware and china, no carrier offers an insurance against breakage. However all goods are covered for loss in transit.

Postage
Bikerbuyz uses Royal Mail or independent carrier services as standard within the UK

NOTE FOR INTERNATIONAL BUYERS, PLEASE E-MAIL US WITH YOUR REQUIREMENTS SO THAT WE CAN GET YOU THE MOST COST EFFECTIVE POSTAGE RATES WE WILL THEN INVOICE YOU VIA PAYPAL.
Cookie Policy
Cookies are small text files stored by your device when you access most websites on the internet. We will use two types of cookies:
Session cookies - these expire when you close your browser and do not remain on your computer.
Persistent cookies - these are stored in the longer term on your computer. They are normally used to make sure the site remembers your preferences.
www.bikerbuyz.co.uk (this Website) uses cookies in order to make it easier to use and to support the provision of relevant information and functionality to you.
By using this Website you agree to the use of cookies. Please note that certain cookies may be set the moment you start visiting this Website. These will be session cookies on your first visit to this Website. If you continue to use or revisit this Website then persistent cookies of the types described below may be served. You can choose to manage the cookies we use on this Website through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org.
Please note that preventing cookies is likely to impact the functionality or performance of this Website, or prevent you from using certain services provided through it. If you choose to prevent cookies, we cannot guarantee access to the services provided through this Website or be sure how this Website will perform during your visit. Preventing cookies will also affect our ability to update this Website to cater for user preferences and improve its performance.
The types of cookies we currently use on this Website are set out below. The cookie categories are based on the category definitions contained in the International Chamber of Commerce UK Cookie guide.
Cookie Category Details
Strictly necessary: These are essential to enable you to move around this Website and use its features and/or services. These cookies allow this Website to provide services at the request of users.
This Website uses strictly necessary cookies to:
Identify you as being logged in to this Website
Remember the goods and services you ordered when you get to the checkout page
Remember things like information you've entered on order forms when you navigate to different pages during your session on this Website
Make sure you connect to the right service on our website when we make any changes to the way the website works
Performance: These allow us to update this Website to cater for Website user preferences and improve performance. They collect information about how this Website is used, e.g. which pages users visit most often and where error messages are delivered. These cookies don't collect information that identifies individuals. All information is aggregated and therefore anonymous.
This Website use performance cookies to:
Provide statistics on how this Website is used (including selections that you have made and goods and services that you have viewed, during your use of this Website)
Functional: These allow this Website to remember choices you make, e.g. your user name, log in details and language preferences and any customisations you make to Website pages during your visit. They are necessary to provide features and services specific to individual users.
This Website does not currently use functional cookies
Targeting or advertising cookies: These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests, to help measure the effectiveness of advertising campaigns.
This website does not currently use any targeting/advertising cookies
Privacy Policy
Here at Bikerbuyz, we take your privacy seriously.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
This Policy applies as between you, the User of this Website and Bikerbuyz the owner and provider of this Website. This Policy applies to our use of any and all Data collected by us concerning your use of the Website.
We may change this Policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you agree to be bound by this Policy.
If you have any questions regarding this Policy and our privacy practices, you can contact us by email to sales@bikerbuyz.co.uk, or by writing to Bikerbuyz 14 Rockingham Place Herne Bay Kent CT6 7UH.

What information are we collecting from you?
The personal information we might collect includes:
Individual: your name,
Contact: email address, phone number, address
Demographic: postcode,
Financial: credit/debit card numbers may be collected by our third party payment provider
Technological (automatically collected): IP address, web browser and version, operating system, URLs including referring site, your activity on this website, the site you exit to.
By giving us this information. you consent to this information being collected, used, disclosed and stored by us, as described in this Privacy Policy.

How is this information being collected from you?
When you send us an email, web enquiry, post on our social media pages, make a purchase, or communicate with us in any way, you are voluntarily giving us information that we collect.
How is your information being used?
Bikerbuyz uses your information to provide you with the best possible service and experience when using our Website, as well as analytics. This information includes:
Name & Contact details
Why?
To deliver purchases to you.
To send you service messages (e.g. order updates) via email or phone.
For fraud prevention and detection.
Payment information
Why?
To process an order you have submitted, take payment, and give refunds.
For fraud prevention and detection.
Information about your phone or laptop
Why?
To protect our website (prevent and detect fraud and meet legal obligations regarding data protection).
To optimise the user experience for specific devices.
Who has access to this information?
We will never sell your data or share your information with third parties unless we are required to do so by law, for example, by court order or for prevention of fraud or other crime. We promise to keep your details safe and secure.
Controlling use of your information
Accessing your own information
You have the right to ask for a copy of any of your personal Data held by Bikerbuyz as well as a right to request corrections, blocking of and deletion of the Data. You also have the right to revoke any given permissions at all times. We store the contract's content and will send you the details of your order as well as our general terms via e-mail. You can find the terms here at all times.
Keeping your information
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We’ll hold on to your information for as long as is needed to be able to provide the services to you, or (in the case of any contact you may have with us) for as long as is necessary to provide support-related reporting and trend analysis only.
We may also keep hold of some of your information as required, if reasonably necessary, or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, or it is no longer needed to provide the services to you. This information will be restricted to name, address and contact details.

Third party websites and services
We may pass your information to our third party service providers, to complete tasks and provide services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service, and we have a contract in place that requires them to keep your information secure and not to use it for their direct marketing purposes.
When you are using our secure purchases pages, your payment is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
We do not use any third party mail marketing services nor conduct any form of mail marketing and as such you should not receive unsolicited e-mails from Bikerbuyz.
Marketing
Currently Bikerbuyz does not use any form of database type marketing.  Bikerbuyz relies on search engines, social media posts and recommendations from previous customers.
Links to other websites
This Website may, from time to time, provide links to other websites. Bikerbuyz has no control over such websites and cannot be responsible for the privacy policies and practices of other sites. This Policy does not extend to your use of such websites even if you access those using links from our website. Users are advised to read the privacy policy or statement of other websites prior to using them.

Security
Data security is of great importance to Bikerbuyz and to protect your Data we have put in place suitable physical and electronic procedures to safeguard and secure Data collected via this Website, when placing orders or making enquiries.
Your rights
You have a lot of rights relating to your personal information:
The right to be informed about how your personal information is being used (like this notice!)
The right to access the personal information we hold about you
The right to request the correction of inaccurate personal information we hold about you
The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
The right to request that we transfer or port elements of your data either to you or another service provider
The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office
If you want to exercise your rights, have a complaint, or just have questions, please contact us.
Changes to this Policy
Bikerbuyz reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website, and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.
How to contact us
We always want to hear from our customers, and want to do whatever we can to appease you. If you:
Have any questions or feedback about this policy
Would like us to stop using your information
Want to exercise any of your rights as set out above, or have a complaint
Please don’t hesitate to contact us and will be happy to answer any questions you may have.
You can contact us by sending an email to sales@bikerbuyz.co.uk or else through the  enquiry form via our website. If you’d like to, you can write to us at: 14 Rockingham Place Herne Bay Kent CT6 7UH
Copyright © 2020 Bikerbuyz All Rights Reserved